Avalon IT™
Founded in 1997, Avalon IT™ Systems, headquartered in Stamford Connecticut, is a multimillion dollar systems integrator and a leading provider of Managed IT Services and IT Consulting Staffing service. Avalon IT™ is committed to providing exceptional value to our clients via the implementation of new technologies and via our first class IT Support center.
Values
In 2010 we made a pledge to our employees and customers to donate 10% of our corporate annual gross profits from all business activity, to charitable organizations that provide child protection, child survival/development as well as Youth Leadership services. We believe that it is our duty as corporate citizens to help organizations like UNICEF and the Mark Wahlberg foundation who in turn assist impoverished children and kids in urban areas by giving them better chances of survival and development. Our customers, partners and employees can all feel good that by working together we are making a difference in children’s lives.
Mission
To be the leading provider of IT Services and IT Innovation for Small and Medium size business customers nationwide. To invest, mentor and empower our people so that our clients achieve outstanding service and exceptional value, every time.
Industry Leading IT Support and IT Services
Avalon IT™ supports Enterprise and Small to Medium sized businesses and institutions by utilizing enterprise-grade IT Support management tools that proactively manage and support the entire IT infrastructure. Our flat-rate IT Support service plans include remote technical support, proactive computer health, security monitoring, on-site dispatch, disaster recovery planning and dedicated IT Support staff members who have multiple years of experience in the business.
Avalon IT™ redefines Information Technology for customers by utilizing the latest technologies to offer, hosted and managed applications and proactively supports all aspects of the computing platform. We go further with our Flat-Rate IT Assurance Plans than most IT companies do with their own flat- rate plans because we ensure that each client has immediate access to our 24X7 online help desk and unlimited tech support even with the lowest priced plan.
Flat-Rate IT Assurance Plans – Eliminates Hidden Service Costs
According to an independent 2009 study conducted by IDC, businesses that traditionally outsourced IT support were consequently billed for services by the hour, resulting in high and inconsistent charges, leaving clients not knowing what they are paying for. Instead, Avalon IT™ offers its clients an all-inclusive, guaranteed, one-price service that provides an array of essential IT services on a flat-rate monthly subscription basis. Our method eliminates the questionable pricing practices inherent to the IT industry while at the same time providing proactive, quality IT support services when you need them most.
Our-people-your-people
With Avalon IT™ Support services, you are assigned a dedicated team of IT specialists; A dedicated IT Technical Support Specialist and an Account Manager, who take the time to understand your technology needs and your business goals and respond to each of your issues according to your Standard Level Agreement (SLA). The services of a dedicated IT Strategic Consultant can be obtained with a simple one time Strategic Planning visit. These IT Specialists are hand selected from the best, most experienced engineers and business people and have passed Avalon IT™ stringent screening and exam processes. All of our IT Specialists and Sales Staff are highly trained and certified, typically in multiple technologies, and specialize in supporting and communicating with people at various levels of the organization.
Call us today for a free consultation and realize a new higher potential for your business.
Move beyond the old and experience a better, more profitable way to deliver IT.